Shipping:

Before we get into the nitty gritty of the shipping I would first like to inform you that I ship with very minimal packaging with almost all materials being recycled and recyclable. Creating less waste is incredibly important to me and I will continue to find better solutions for my packaging as I grow.

Thank you for visiting my jewelry business! Following are the terms and conditions of my Shipping Policy:

Orders are processed within 4-5 business days. Orders are not shipped or delivered on weekends or holidays. Please allow 2 - 4 weeks for shipment unless otherwise specified. If there will be a significant delay in shipment of your order, I will contact you via email or telephone.

Shipment confirmation & Order tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes: BHansenmetals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages: BHansenmetals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim (and please send me an email detailing the incident). Please save all packaging materials and damaged goods before filing a claim.

Returns:

All sales eligible for exchange or store credit only.